Shipping & delivery policy

Nothing is shipped

Askora sells personal, digital services — written answers, voice-note advice, reviews and plans from creators. There are no physical products, so nothing is shipped and there are no shipping charges.

How your service is delivered

• After you pay, you get a confirmation email with a private link to your request page.
• The creator replies on that page — in writing, as a voice note, or as notes on what you shared. We email you (and send a WhatsApp message, if you chose that) as soon as the reply is ready.
• Your reply stays available on your request page. You can find all your requests any time at Find my requests using your email.

Delivery time

• Each service shows its reply time on the creator's page and at checkout, before you pay: 24 hours, 48 hours, 72 hours or 5 days from payment.
• Most creators reply well before that. You'll see the exact deadline on your request page.
• If the creator needs a detail from you, they ask on the request page; reply there so they can finish. If the creator hasn't replied by the deadline, you're refunded in full automatically — see our Refund & cancellation policy.

Cash on delivery

Cash on delivery isn't available. Services are paid online, in full, at checkout through PayU — UPI, debit and credit cards, or netbanking — and your request is sent to the creator only after payment succeeds.

Where we deliver

Askora works anywhere you can open a web page. Prices are in Indian rupees and payments are made through PayU in India.

Questions

Didn't get your confirmation email or reply notice? Check your spam folder, then write to contact@askora.in with the email you used or see Contact us.